This line is busy...


Indifferent customer care helplines are sending helpless customers over the edge, as they weigh their options.

EVER took leave from work to wait for the TV repair guy to appear or sat in queues at the bank or mobile showrooms waiting for your turn? Or simply called up the customer care helplines to encounter different agents each time you placed a call, asking you to explain your problem from scratch? Finally, some people simply give up and a few others keep the fight going and also their stress levels.